Online Booking Refund Protocol: Ticket booked through Online, refund will be done to their respective Credit Cards/Debit Cards/Bank Accounts according to the Bank procedure.
No refund will be done at ANTS ticket booking counters.
Detailed Cancellation Policy is available under About Us > Policies of Home Page.
Cancellation Slabs
(Excluding the reservation charges, transaction charges and service tax which are non-refundable)
| Cancellation Timeline Window |
Deduction / Penalty Amount |
| From 24 Hrs To 0 Hrs before the scheduled departure time |
60% amount will be deducted. |
| From 72 Hrs To 24 Hrs before the scheduled departure time |
25% amount will be deducted. |
| Prior to 72 Hrs from the scheduled departure time |
Rs.15/- will be deducted from total amount. |
Operational Regulations & Terms
- Service Cancellations: If the service is cancelled by ANTS for operational or any other reasons then 100% charges (inclusive of GST) will be refunded.
- Bus Breakdown Clause: Further, no refund will be given in case of bus breakdown.
- Non-Refundable Components: Transaction charges and service tax charged are non-refundable.
- No-Show Passengers: No refund will be given to 'No-SHOW' passengers who do not report at the boarding point time.
- Passenger Refunds: In respect of e-tickets cancelled by the passengers, ANTS will refund the amount applicable to the concerned. The refunded amount is transferred back to the passenger's Credit/Debit card/Other payment options.
- Post-Departure Constraint: No refund will be made after departure of the bus.
- Partial Modifications: Partial cancellations are allowed in respect of e-tickets.
- No Mail Operations: No Email request will be entertained for cancellation of e-tickets. It must be executed online by logging into the application panel.
Thank you for organizing your journey with ANTS.